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Add us to your safe sender list

Email providers will sometimes filter emails into your junk/spam folder even if you’re signed up to receive them from the sender.

To make sure you don’t miss out on emails from Gro please make sure you add us to your safe senders list. That way you can be sure to receive all the latest news, offers and advice from The Gro Company.

You can make sure you receive the emails that you have asked for from us by adding The Gro Company [thegrocompany@e.grocompany.com]

Here are some easy to follow instructions for frequently used email systems.

Gmail / Google Mail

If you access email in your browser
• Open the email you received from us
• Click 'More' in the email header
• Click 'Add The Gro Company / thegrocompany@e.grocompany.com to Contact List'

Outlook.com / Live Mail / Hotmail

If you access email in your browser
• Click on Settings (the gear icon in the toolbar)
• Select 'More email settings'
• Click on 'Safe and blocked senders'
• Click on 'Safe senders'
• Enter thegrocompany@e.grocompany.com
• Click 'Add to list'

Microsoft Outlook

If you access email with Outlook on your PC
• On the 'Tools menu, click 'Options'
• Click on the 'Preferences' tab
• Under 'Email', click 'Junk Email'
• Click the 'Safe Senders' tab
• Click 'Add'
• Enter thegrocompany@e.grocompany.com
• Click 'Apply' and then click 'OK'

Yahoo!
If you access email in your browser
• Click on 'Contacts'
• Then click 'New contact'
• Enter thegrocompany@e.grocompany.com 
• Click 'SAVE'

AOL
If you access email in your browser
• Open the email you received from us
• Click on the sender's name and email address
• Click 'Add Contact' in the menu that appears
• Enter any additional information
• Click 'Add Contact'

Apple Mail
If you access email with Mail on your Mac
• Select the email within the junk folder
• Choose 'Message' > 'Mark' > 'As not Junk'
Or click on 'Not Junk' in message window