More information

Delivery Information

UK delivery options

Standard 1st Class - £4.99* 

Standard 1st Class deliveries should arrive in no longer than 3-4 working days, though are frequently much quicker. Orders containing duvets and other larger value or bulky items may be sent by courier & will need signing for.

 **Orders are picked, packed, and processed Monday to Friday within normal business hours. Any orders made outside of this time-frame will be processed the next available working day.**

Free Delivery on orders over £10 (applies to U.K. and Northern Ireland ONLY)

Overseas delivery options

European orders are despatched via our couriers DPD, which is a signed for service. Orders are normally shipped within 3 to 8 working days – however please allow up to 30 days for international delivery. 
Tracking details will be sent to you via email shortly after your order has left our warehouse.

Choice of delivery address
You can choose to receive your delivery at home, or at work, or you can send it as a gift somewhere else.

Countries Outside of the EU
Please note that we are currently unable to ship to countries outside of the EU. If you wish to purchase products from Australia and Canada please visit the following websites:

Australia - Gro Company Australia PTY Ltd
Canada - Oyaco

You may need to pay import duties and taxes in some countries. Before ordering please obtain details of these surcharges from Customs & Excise in the country the goods are being despatched to. 

Some products are not available for overseas delivery, please Contact Us for further details.

Christmas 2014 Delivery Information

Please note this year our last order date for goods to arrive with you before Christmas is Wednesday 17.12.14. We do not offer next day via our website, however it is possible via telephone orders 0844 557 3007 or 01392 347 111.

Next Day orders placed over the telephone must be placed before 1pm on the 22.12.14.

Between Christmas and the New Year Royal Mail will collect from our warehouse on the 29.12.14 and 30.12.14, normal service will resume from Friday 02.01.15.

If you have any questions please do not hesitate to Contact Us.

Happy Holidays!